Privacy and Policy

We at Rayna Tours give tremendous importance to our clients’ privacy. Hence, we ensure that we do not collect or store information that is not pertaining to the bookings you make on our website. We put in great efforts to protect our clients’ right to privacy when you are using our website. Here you will find a detailed account of our privacy policy and how vigilante we are about your information.

Collecting Personal Information

When you approach us for a booking, we collect information like name, contact number, email address, address, travel terms, referral source, and credit card details. It is important to note that when you send us this information, you also give us permission to use these details or information to process the bookings efficiently.

Using Personal Information

The information you provide to us will be used to verify credit card details, process your bookings, and to provide relevant information related to your travel or any other additional services that you may require. This information will also be used to enhance the performance of the website via audit, research, and such other activities.

Privacy of Your Information

The information you provide (name, address, payment details, email address, etc.) while booking tickets or tours for Dubai Safari Park is considered private. We assure you that we will not share this information with anyone other than third parties or suppliers who are essential in completing your order successfully. Nevertheless, we ensure that our partners and associates understand the terms of our privacy policy and adhere to them strictly as well.

Legal Disclosure of Information

In case of a legal proceeding or court order, we may have to share your personal details, especially if it is necessary to protect the rights of our company.

Non-Personal Information

Non-personal information like user patterns through weblogs and third-party service providers are collected and used to analyze the efficiency of the content and features of the website.

Opt-Out

Our clients have the right to “opt-out” from receiving marketing materials like promotional emails, newsletters, etc. You can request us to stop sending advertising information from Rayna Tours as well as our affiliate websites.

Contests & Surveys

Rayna Tours conducts numerous contests, surveys, and drawings in collaboration with third-party sponsors. At the time of the contest, we will inform you about the involvement of the third party and how much of your personal information will be used. Since you have the solo discretion about participating in these contests, you have control of whether or not to reveal your personal information to others.

Secured Transaction

All financial transactions on our website are carried out through a secured server. This ensures that the information we gather is accurate. It also prevents unauthorized access to your personal information. Moreover, we also assure you that we use only the most advanced technical safeguard systems like firewalls, encryption, socket layers, etc., to protect your crucial information like credit card details.